Yesterday I am at the computer and I get an email saying that 5 minutes ago a FedEx was delivered ,,, Sure enough. It's at the door. Well, no matter how much of a techy I might be, it's still amazing that my email can be just about as timely as the door bell. That's really good logistics and delights the customer. At least this one. Confirming deliveries can be just as useful as advance shipping notices and order confirmations in the cycle of purchase online.... not to mention on-time delivery.
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